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Water supply

Could a wet garden patch be a supply leak?

Relate persistent moisture to the pipe route and weather.

WE FIND LEAKS · 2 MIN READ

Consider more than one source

Ground can stay wet because of rainfall, drainage, irrigation or a buried water pipe. A patch that persists through dry conditions is worth explaining, especially if water use has also changed. Its position alone does not reveal the damaged section.

Water can emerge away from the pipe

Ground levels and service trenches can influence where water moves. An engineer combines the likely supply route with suitable detection evidence before recommending excavation. Digging at the first wet spot can miss the source and create an unnecessary opening.

Gather the site information

Tell us about outdoor taps, outbuildings and recent work near the route. Known buried services and shared ownership affect the access plan. Landscape restoration and specialist drainage work are different from the agreed plumbing repair and should be discussed separately.

Keep these points in mind

  • Note changes in dry and wet weather
  • Identify outdoor water connections
  • Share known buried-service information

This guide provides general preparation information. The right investigation depends on the property, its systems and the evidence available. For active flooding, electrical danger or an unsafe ceiling, seek urgent appropriate help rather than waiting for a routine appointment.

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