WE FIND LEAKS · 2 MIN READ
Establish the extent
If one fitting is affected, a local restriction or fitting issue may be involved. If several outlets change together, the supply, valves or wider network may need consideration. Nearby properties experiencing the same change can also be useful information for the supplier.
Look for supporting evidence
Unexplained meter movement, wet ground or continuing water loss may strengthen the case for a leak investigation. Without those clues, it is still possible that a supply or restriction issue is responsible. The symptoms should guide the scope rather than a single assumption.
Describe recent changes
Include plumbing work, replaced taps, altered valves and periods of heavy simultaneous use. A contractor or supplier can then advise on the appropriate assessment. Do not change the setting of unfamiliar equipment or public-network fittings to test an idea.
Keep these points in mind
- List affected outlets
- Note when the change began
- Ask the supplier about known local issues
This guide provides general preparation information. The right investigation depends on the property, its systems and the evidence available. For active flooding, electrical danger or an unsafe ceiling, seek urgent appropriate help rather than waiting for a routine appointment.