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Access and reinstatement: what is included?

The opening needed for repair and the finished surface are separate stages.

WE FIND LEAKS · 2 MIN READ

Access is about reaching the plumbing

A pipe beneath a floor or behind a wall cannot always be repaired from an existing opening. Necessary access or excavation is part of our agreed residential package. Its location and extent depend on the evidence, the pipe and the building construction.

Reinstatement restores the surrounding material

Making good plaster, rebuilding floor layers, fitting new flooring, decorating and restoring paving are different tasks. Those decorative and remedial works are excluded from the £1,345 package. Drying may also need assessment before a finish is replaced.

Plan the handover

Ask what opening may remain and which trades will be needed next. Keep the report and photographs for the person arranging restoration. If insurance is involved, ask the insurer how each stage should be authorised and recorded; do not assume one approval covers every task.

Keep these points in mind

  • Identify sensitive finishes early
  • Ask what remains after plumbing work
  • Arrange drying and restoration separately

This guide provides general preparation information. The right investigation depends on the property, its systems and the evidence available. For active flooding, electrical danger or an unsafe ceiling, seek urgent appropriate help rather than waiting for a routine appointment.

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