Understand the problem
A private supply can leak for some distance before water reaches the surface. A changing meter reading, an unexpectedly high bill or unexplained wet ground can be a starting point. Establishing which pipe supplies which property is especially important when the route is shared.
Understand the meter-to-property route
We consider accessible isolation arrangements, the known route and pipe material. Suitable listening, correlation or tracer testing may help narrow the source. Findings are checked against the site layout before necessary access or excavation is agreed.
What to prepare
Share correspondence from your water supplier, recent readings and any plan showing the incoming main. Mention shared drives, external stop valves and who can authorise work on the land.
Scope matters
Responsibility for pipes and any leakage allowance must be checked with the water supplier. Work to a public main is different from investigating the agreed private plumbing.
Detection through to the plumbing repair
For agreed residential work, the £1,345 package connects specialist investigation with the plumbing repair. It includes detection and tracing, necessary access or excavation, parts and materials, suitable post-repair testing and a Trace & Access report. A 12-month workmanship warranty applies to the repair.
The £100 booking deposit is deducted from the total, leaving £1,245. Applicable tax is included. Decorative and remedial reinstatement, including restoring floors, plaster, paving and other finishes, is excluded. Commercial work is quoted separately. Read the complete package scope before arranging a visit.
Choosing the right method
One method that may be considered is acoustic leak detection. Compare sounds that may be associated with escaping pressurised water. The engineer selects the approach for the actual installation; no specific instrument is promised for every visit.