Start with the property and the people
A ceiling stain in one flat and a dry bathroom above do not rule out a connected leak. Water can travel through a service route, and the relevant pipe may belong to a private dwelling or a shared system.
Plan for more than one doorway
The investigation is more useful when access is available to the affected home and relevant areas above or alongside it. The managing agent may hold drawings and control communal cupboards. Findings are explained in terms of the evidence actually available, including any areas that could not be inspected.
Before arranging a visit
- Arrange the relevant occupiers’ availability
- Provide building or floor plans where available
- Establish who can authorise access to communal pipework
The cost and scope depend on the system and agreed instruction. A communal investigation is not automatically included in a single residential package.
From the enquiry to the report
The enquiry establishes the address, symptoms and authority to arrange work. The scope and appointment are agreed before any deposit. Detection findings guide the proposed access, then the agreed plumbing is repaired and checked appropriately. A written Trace & Access report records the relevant findings and work.
For suitable agreed residential work, the package is £1,345 including applicable tax. The £100 deposit leaves £1,245. Decorative and remedial reinstatement remain separate from the plumbing package.